TERMS AND CONDITIONS OF SALE (T&C)
1. Company Information
Company Name: Laboratoire Justbeauty Germany
Address: Hausbergstraße 23, 61231 Bad Nauheim, Germany
Registration Number: 06440002
VAT Number: DE343228698
Email: contact@labjustgermany.com
Phone: +49 1629070206
2. Scope of Application
These Terms and Conditions of Sale (T&C) apply to all orders placed through the website www.justbeauty-shop.com. By placing an order, the customer agrees to these terms without reservation.
3. Products
- Laboratoire Justbeauty Germany is committed to providing products of the highest quality. Each product is thoroughly inspected prior to shipment to ensure its compliance and quality.
- We work with reliable suppliers to ensure our customers receive cosmetics, wigs, or accessories that meet their expectations.
- Product descriptions, including features, ingredients, sizes, and usage instructions, are detailed on the website. Images are for illustrative purposes and may slightly differ from the actual product.
4. Prices
- All prices displayed on the website www.justbeauty-shop.com are in Euros (€), including VAT.
- Shipping costs are calculated separately and displayed before the order is confirmed.
- Laboratoire Justbeauty Germany reserves the right to modify prices at any time. However, the price applied will be the one displayed at the time of the order.
5. Orders
- Orders are placed directly on the website www.justbeauty-shop.com by following the process of adding items to the cart and completing secure payment.
- An order is considered confirmed once payment has been received and a confirmation email has been sent to the customer.
- The shipment can be tracked using a tracking number provided via email after the order has been dispatched.
6. Payment
Available payment methods include:
- Credit cards (Visa, Mastercard, etc.)
- PayPal
- Bank transfer
- Klarna
Payments made on our website are secure. Laboratoire Justbeauty Germany does not store any banking data and does not retain any credit card information, thus eliminating the risk of fraud.
7. Shipping
- Delivery Areas: Germany, Europe, the United States, and Canada.
- Estimated Delivery Times:
- Germany: 2 to 3 business days.
- Europe: 5 to 7 business days.
- United States and Canada: 9 to 12 business days.
- Delivery Address: Deliveries are made to the address provided by the customer. It is essential to provide a complete and accurate address. Laboratoire Justbeauty Germany is not responsible for lost or undelivered parcels due to incorrect addresses.
- Special Periods: During promotional periods or peak times (such as the holiday season), preparation and shipping times may be slightly longer.
- Customs Fees: Some orders may be subject to customs duties, depending on the customer’s country of residence. These fees are the customer’s responsibility and are not covered by Laboratoire Justbeauty Germany.
- Shipment tracking is available through the tracking number sent via email once the order is dispatched.
- Force Majeure: Laboratoire Justbeauty Germany cannot be held responsible for failure to fulfill the contract due to force majeure (e.g., strikes, fires, floods).
8. Right of Withdrawal and Returns
For hygiene and safety reasons, Laboratoire Justbeauty Germany does not accept returns or exchanges of delivered products, except in cases of non-compliance.
9. Warranties
- Legal Warranty of Conformity: In the event of a defective or non-compliant product, the customer may request a replacement or refund within 14 days of receipt.
- Exclusion of Warranty: Damages resulting from improper use or failure to follow the instructions are not covered by the warranty.
10. Data Security
- The website www.justbeauty-shop.com does not store any banking data related to the customer, ensuring optimal payment security.
- The customer’s banking details are transmitted only once during the payment process and are not retained.
- In compliance with GDPR, personal data is processed solely for order management and will not be shared without prior consent.
11. Intellectual Property
All content on the website www.justbeauty-shop.com (text, images, graphics, logos, etc.) is protected by copyright. Any unauthorized reproduction or use is strictly prohibited.
12. Liability
- Laboratoire Justbeauty Germany is not responsible for delivery delays or issues caused by third parties (carriers, customs).
- The company’s liability is limited to the total amount of the order.
13. Dispute Resolution
In the event of a dispute, the applicable law is German law. The competent courts are those of the registered office of Laboratoire Justbeauty Germany.
